WillowD

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Verified Buyer
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Verified Reviewer

I feel I am getting scammed

Dpftunes - I feel I am getting scammed
Dpftunes - I feel I am getting scammed - Image 2
I ordered over $1400 worth of stuff around a month ago. I've called the number 4 times and left 3 messages with no response. I've sent a few emails and everytime I immediately get a automated response saying we will get back with you in the order received. I'm normally patient but something does not seem right!
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Preferred solution: Full refund

User's recommendation: Wait and see if the company is just having issues or if they are doing something dishonest!

1 comment
Guest

I am still trying since last Sept of 2022 to get $888.00 back from a return of wrong tuner. Nothing!! They have the part, I've got nothing!

Glenn I Mjn

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We ordered a tuner back in October of 2022 and nothing

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Dpftunes - We ordered a tuner back in October of 2022 and nothing
We ordered a tuner and have tried calling a number of times ive left several messages as we as emails and only thing I get back is an automated response for the email and nothing from the phone call
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Loss:
$900
Cons:
  • Scammed

Preferred solution: Full refund

User's recommendation: do not use this company seems like they are a scam

dean h Rlt

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Verified Buyer
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Ripped off for $888.99

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Dpftunes - Ripped off for $888.99
I would rate it as a zero. No response, ordered item in November, understanding that it may take 10 days to ship, inquired about it via email, computer generated response. They do not answer their phone, I have left several msgs. NOTHING
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Loss:
$889
Cons:
  • Scam
  • Fraud

Preferred solution: Full refund

User's recommendation: DO NOT USE

David G Sqh

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Verified Reviewer

After repeated attempts to return a defective tuner their has been no response.

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DPFTunes does not stand by its products. They do not honor their warranties. I will just have to eat the $600.00 I spent for there Tuner. Big mistake!
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Loss:
$600
Cons:
  • Rip off

Preferred solution: Exchange or Full Refund

User's recommendation: Buyer Be Aware! Do Not Do Business with this company you will regret it!

Anonymous

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Verified Buyer
| map-marker Cumby, Texas

$278.56 gone

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Dpftunes - $278.56 gone
Dpftunes - $278.56 gone - Image 2
Ordered exhaust from them and I keep getting the run around and then they said they are having a hard time locating what I need. Said they would refund my money in 5-10 days. They also said 5-10 days is precautionary No response from them now DO NOT DO BUSINESS with DPFTUNES.com
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User's recommendation: Don’t do it….

Anonymous
map-marker Albuquerque, New Mexico

*** suck

I have been waiting for over two months for a dpf delete pipe and I have not received *** from them. I have attempted to contracted them over emai, phone call and nothing. DO NOT PURCHASE ANYTHING FROM DPF TUNES!!
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User's recommendation: Suck

4 comments
Drequan Fbx

Same boat. They were quick to take money now I cant get anyone on the phone, respond to email, and no parts received.

Guest

In the same boat unable to contact them. I reported to BC Better Business Bureau and awaiting return call from RCMP (Canadian Police).

Ezell Uwy
reply icon Replying to comment of Guest-2303693

I’m in the same boat, have you heard back from Canadian police??

Guest

fell into the same trap, I ordered a tuner and dyck!

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Anonymous
map-marker Seminary, Mississippi

Never received

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Ordered parts December 9th. It is now January 4th. No parts. No response to multiple emails or phone messages. I have canceled my order. I doubt I will ever see my money! DO NOT BUY FROM THIS CHINESE COMPANY!!!
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User's recommendation: LEAVE ALONE

Davi Xuq

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Verified Reviewer

No response

Placed an order in the first part of August, received $200 worth of a $1300 order. Innocently responded to emails saying it would ship in 10-12 days. After no more parts were received, I asked for a refund for the balance of the order. I received a response stating that I would receive an email once the refund was issued. As of 11/28/2022 no refund stopped answering emails and will not answer or return phone calls. Stay away from this company!!!
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User's recommendation: Steer clear!!

Anonymous
map-marker San Antonio, Texas

Worst everything

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I ordered a tuner from dpftunes.com based out of Canada. I waited 3 months, I kept getting the sorry everything is on backorder and we're having shipping delays, blah blah blah. They do NOT answer the phone or return emails. I'm still waiting for my refund. Still no response. DO NOT ORDER ANYTHING FROM DPFTUNES.COM
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2 comments
Guest

today is December 3 2022 and i placed an order with Dpf Tunes on August 27 for my delete pipes.....haven't received them.....got the same emails that everything was on back order.....then got an email saying that i never placed an order with them....then i sent my confirmation email ....one they received that they blocked me.....they are thieves

Guest
reply icon Replying to comment of Guest-2283819

I had the same exact thing happen. Blocked and all.

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